We recommend ZenHomes fully to those looking for a fresh feel to their hallways and landings. We found their service to be professional, courteous, timely and qualitative. We have employed many building/supplier services in our home-owner lives and pass on our comments from a wide experience base.
In more detail…..At the beginning of 2017 we ordered an oak stair-case from a company who promptly went into liquidation after we had paid them. As we had set our hearts on an oak + glass staircase we set about looking for an alternative and came across ZenHomes. We could see they produced the effect we wanted but we were a little worried about the measuring process, so I contacted Mahmoud who was very happy to measure this for us. He came to us on a Saturday and provided a thorough and professional measuring-up service and after a little thinking, also gave us a quote for the materials. We were very happy to proceed based on this quote. We set about looking for a suitable carpenter and found someone with experience of fitting oak + glass staircases. Once the materials were delivered (which occurred as and when advised) the carpenter commented on what good quality oak was provided and how the wrap of the newel post was a ‘genius alternative’ to removal. All in all, we are thrilled with the finished product (which just needed some simple treatment on completion of fitting) and with all figures added up, it was less than half the price from the company we originally ordered from.
Mr & Mrs Parry
Excellent communication, product and service all round – Highly recommended !
Excellent product and service
We purchased two stair cases with glass balustrades and found them to be fantastic products.
The proprietor was excellent in all our dealings with him and products were delivered on time.
Any further help and advice we sought was very forth coming.
Just wanted to say a big Thank you for the fantastic service provided by yourself. The glass has been installed and looks perfect, just need to install the newels which are proving a bit more difficult.
Thanks again & Happy New Year.
Excellent customer care
I’m very impressed with your customer care and very detailed technical information provided.
Exceptional customer service and great product
Mahmoud has been fantastic in customer service. I cannot praise his service enough. I called him a year after I bought the product and he knew who I was straight away and tried to help as if I was a prospective customer… the product is great quality both wood and glass is top class…
Great product / Great service
I dont usually write testimonials or leave feedback but felt i had to say something
about my glass staircase.
Contacted the company through ebay & straight away they could not help me enough
i sent then photo`s with all the measurements of my origional wooden staircase.
They sent me a full list of all the parts required for my new glass staircase
the price was very very good it arrived by courier just when they said it would .
I got a local joiner to fit it for me & the finish product to say i`m pleased is an understatment.
Just received my glass for my stairs, I have to say zen homes are brilliant. Their knowledge on sizing angles etc was second to none. I would have no problem recommending them all my friends. Thank you for all your help.
Top products, great value
Great company to deal with, good knowledge of products and installation. Really happy With the final product!
Great service and product!
I initially contacted Mahmoud one evening with a query, he replied very quickly and advised me what i will need by my measurements for glass staircase and photos. Ordered products but unfortunately there was a mix up on the delivery from the timber people, and could not trace when delivery was coming. Mahmoud was on the phone non stop and was chasing order for me and kept me updated all the way. Finally received order, was made up with the product and great finish. I would highly recommend zen homes, great service and communication throughout process.